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Support

How can we help?

For help with PawStatus, email us and include the device you use, your app version if you know it, and a short description of what happened.

App Support

Questions about account access, subscriptions, reminders, household sharing, documents, or general app issues.

hello@pawstatus.com

Privacy Requests

For privacy questions, data access, correction, deletion, or other personal information requests.

privacy@pawstatus.com

Helpful Details to Include

  • Your device model and iOS or Android version
  • Your PawStatus app version
  • The email address on your PawStatus account, if relevant
  • Screenshots or exact error messages, if available

PawStatus is for household pet care organization only. It does not provide veterinary advice, diagnosis, treatment recommendations, dosage guidance, or emergency monitoring. For urgent pet health concerns, contact a licensed veterinarian or emergency animal hospital.